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🇩🇪 Diesen Artikel auf Deutsch lesen

Bots Are Not The Challenge – Teams Are

Why organizations fail at AI adoption (and what they must fix first)

📆 Date: 11/2025

⏰ Reading Time: 7 Minutes

👉 Author: Kai Platschke

Everyone is building AI agents. Tools like n8n, Make, Langflow, LangDock and dozens more make it easier than ever to automate tasks and prototype agents. But despite this explosion, companies struggle: according to BCG, 74% fail to achieve or scale value from their AI initiatives. The reason is simple — the hard part isn’t the technology. It’s how humans and AI work together. This article explores why “bot building” is becoming a commodity, why enabling entire organizations remains the real bottleneck, and what it takes to build hybrid teams where AI can truly deliver on efficiency, clarity, and performance.

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Key Takeaways

  • Building bots is becoming trivial — orchestrators and agent frameworks are now plug-and-play.

  • The real challenge lies in team workflows, responsibilities, and human–AI collaboration.

  • Organizations need enablement programs, not just technical capabilities.

  • Large, business-model–relevant AI adoption ≠ everyone building their own agent — both paths require structure.

  • Hybrid team design will decide whether AI delivers efficiency or chaos.

Hi,

Over the last year, one message became increasingly clear at conferences, in client projects,, at Vivatech and WebSummit: Bots are not the challenge.

AI agent building is getting commoditized

A few months ago, building a bot required engineering knowledge, API mastery, and a fair amount of persistence.


Today?

  • n8n

  • Make.com

  • Langflow

  • LangDock

  • Zapier Canvas

  • OpenAI Workflows

  • Microsoft Copilot Studio

  • … and another tool launching every week.

Every one of them lowers the threshold for creating highly capable agents.

Most modern IT teams — and increasingly non-technical teams — can assemble:

  • a workflow agent

  • an automation pipeline

  • a multi-step decision agent

… in less than an afternoon.

Technology is no longer the barrier/ will not much longer be the barrier.

IT can build solutions. But not organizational readiness

Most CIOs and CTOs we meet tell a similar story:

“We can build all of this. What we can’t easily do is make thousands of people change how they work.”

This is the missing link. Technical capability alone is not enough. Organizations also need:

  • Enablement programs

  • Learning pathways

  • Governance without bureaucracy

  • Decision rights for agents vs. humans

  • Transparency on who does what

  • Clarity on which tasks are ‘human’, ‘hybrid’, or ‘AI-first’

Without this, teams end up in what I call "Agent Chaos": dozens of hobby-agents, overlapping automations, no shared rules, and no clarity.

Two types of AI adoption – both require structure

(A) Large, enterprise-level agent adoption

These agents can materially influence:

  • value chains

  • business models

  • customer experience

  • operational efficiency

This requires organizational architecture, not just tooling.


(B) Broad grassroots adoption (“everyone builds their own agent”)

Very powerful — but only if there is:

  • clarity on responsibilities

  • shared ways of working

  • integration rules

  • oversight without killing innovation

Until organizations mature, they need support

Nearly every company we work with — large or mid-sized — ends up needing one of these:

  • An internal hybrid-team enablement team, or

  • A supporting consultancy or agency, or

  • A blended model


... until their workforce is enabled with the right bot-build-tools and learning programs to build their own agents. In an ideal world, every employee is capable of building their own support, and the team has the knowledge and team-management-tools, to manage human/ai collaboration on roles and workflows.

The pattern is always the same:

Step 1: Discover AI use cases
Step 2: Build 1–3 agents to drive experimentation, learning and adoption
Step 3: Hit human-team friction
Step 4: Realize roles and responsibilities must evolve
Step 5: Start hybrid team design

Hybrid team design — not agent design — determines whether AI delivers:

  • ⬇ workload

  • ⬆ efficiency

  • ⬆ resilience

  • ⬆ performance

  • ⬆ well-being

The moment AI touches real workflows, work must be reorganized — responsibilities, workloads, handovers, feedback loops, and expectations.

This is where teamdecoder was born (and still focuses):
helping teams evolve roles, responsibilities, workloads, and AI collaboration continuously.

Further Reading

  • BCG: “74% of Companies Struggle to Achieve and Scale Value”
    https://www.bcg.com/press/24october2024-ai-adoption-in-2024-74-of-companies-struggle-to-achieve-and-scale-value

  • Harvard Business Review: Why constant change exhausts teams
    https://hbr.org/2024/05/transformations-that-work

  • McKinsey: Strategy must be translated into structure
    https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/how-to-get-your-operating-model-transformation-back-on-track

  • OpenAI Workflows Documentation
    https://platform.openai.com/docs/guides/workflows

  • teamdecoder – Hybrid Team Planner
    https://teamdecoder.tawk.help/article/hybrid-team-planner

FAQ

  1. Why is building AI agents becoming so easy?
    Because orchestrators, APIs, and no-code frameworks dramatically reduce complexity. You no longer need deep technical skills to prototype agents.

  2. If technology is not the bottleneck, what is?
    Team readiness: unclear roles, missing workflows, and lack of human-AI collaboration standards.

  3. Should every employee build their own agents?
    Potentially yes — but only if the organization defines guardrails, responsibilities, and integration rules.

  4. Why do most AI initiatives fail to scale?
    Because companies focus on tools, not on operating models. They forget that every new technology requires a new org.

  5. How can teams prepare for hybrid collaboration?
    By redesigning roles, task ownership, workloads, and feedback loops — supported by platforms like teamdecoder.

🚀 Want to make your team future-ready?

teamdecoder helps you build clarity, resilience, and hybrid collaboration between humans and AI.


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